Dare 2 Play: Frequently Asked Questions
Q: How high off the ground should my swing seats be installed?
A: Swing Seats should have a ground clearance of not less than 350 mm and a maximum of 550 mm when laden. Tyre swings and all swings attached at a single point require a minimum ground clearance of 400 mm. Our Free Plans page has information for swing accessories spacing and other DIY help.
Q: Can you build my Playground?
A: Dare 2 Play is all about Playground Equipment supplies... not building or installing!
We import from playground equipment manufacturers in Taiwan, China, Europe and USA and manufacturer products with components made in New Zealand, China and USA.
Q: How can I get a Play Fort for my backyard?
A: Check out our Free Plans page if you're a keen DIYer...or check out our Links page for a Playground Professional to help you achieve your backyard adventure.
Q: How accurate are your product descriptions and sizes etc.
A: We guarantee the description dimensions / measurements of our products are as accurate as possible, what you see here is what you get, or better than what you would expect!
Q: What's the waiting time on your equipment?
A: All of our products are in stock and available now, for pick up or delivery.
Q: Do your products have a Warranty?
A: All of our Playground Equipment has a one year Warranty, as well as being covered by the Consumer Guarantees Act. We aim to do our very best to ensure that your purchases are of the finest quality. Our warranty does not cover: Damage from, vandalism, neglect, accident, acts of God, improper usage normal wear and tear, damage from using goods for a purpose for which they were not intended or designed or cosmetic defects such as scratches and fading; or other abnormal conditions including exposure to extreme environments.
In the unlikely event of a defective product it must be returned to us for assessment before a refund, repair or replacement can be made.
Q: Do the colours fade on the plastic products?
A: All of our plastic products are U.V. stabilized to extend their life. However, some fading is to be expected when exposed for extended periods to New Zealand's harsh sunlight, particularly with brighter colours. For example, we avoid selling most Red plastic products, as they tend to fade the most noticeably.
Q: Who has to comply with NZ Playground Safety Standards?
A: Playground Safety Standards applies by legislation to all licensed Early Childhood Education Centres. The Ministry of Education have volunteered to adopt NZ Playground Safety Standards for all schools. Other than the Education sector; NZS 5828:2004, Playground Safety Standards are only voluntary NOT mandatory.
Though these Standards are only voluntary NOT mandatory, they are approved guidelines and their observance is accepted as good practice. If you provide a playground for public use it is your responsibility to take all practicable steps to ensure it does not have any hazards that could injure those using it. If you require the services of a Playground Professional for Design, manufacture or maintenance please view our Links Page.
We have compiled some useful Playground Safety Tips to make backyard playgrounds a fun and safe place for kids to play. NZ Playground Safety Standards NZS 5828:2004, are very technical, and targeted towards manufacturers and designers of commercial playgrounds. For Residential Playgrounds practicality and common sense applies!
Q: Will my playground accessories require any maintenance?
A: Yes! For residential playground equipment, an occasional quick check to make sure there is no damage, deterioration or loose connections or fasteners.
Q: What's the best ground cover to use below my playground equipment?
A: In a residential situation, many people prefer to place the play structure on their lawn. Bark / wood chips or similar is also a good option. Rubber mats at the foot of slides work well.
Q: What is the weight limit on your Swing Seats?
A: Plastic swing seats are fine for children under 60kg up to 13 years of age, rubber swing seats have no weight limit.
Q: What Age group are Swing Seats suitable for?
A: For recommended appropriate age usage, see chart below.
